Articles
Usability & Information Architecture
- What Makes a Website Effective? The Primacy of Usability in Effective Web Strategy
- The Meaning of Usability for Ministry Websites — Why it Matters and How to Do It
- Usability, the Core Philosophy of Good Web Design: Effective Usability Summarized in 15 Principles
- Usability and Design Principles for Ministry Websites
- Classification Principles for Ministry Websites: Why Good Classification Matters and How to Do It
- Example of a Site Map Utilizing These Information Architecture Principles
General Content Strategy
- Make it Free (and a related video)
Messages
Usability & Information Architecture
- “How the Gospel Should Shape Your Web Strategy – Not Just Your Web Content,” Biola Digital Ministry Conference 2011.
- “Practical Usability: Why So Many Websites Frustrate Their Users and How to Make Your Site Enjoyable,” Biola Digital Ministry Conference 2012.
Public Theology