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Archives for August 2018

How to be Awesome at Your Job

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I was on Pete Mockaitis’s How to be Awesome at Your Job podcast the other day, and really enjoyed it. You can listen below or at the website, where you will also find helpful links to the various books mentioned and some relevant previous episodes (for example, his episode with David Allen).

Pete is doing great work and I highly recommend his website and podcast for specific, actionable insights that will boost your work performance.

Here’s a summary of the show:

Matt Perman explains how to tell the difference between important tasks and urgent tasks, and how to make room for what’s important in your life and work.

You’ll Learn:

  1. Why you should plan your day with your time, not your tasks
  2. Four tips for effective personal management
  3. Two ways to prioritize like a pro

337: Choosing the Important Over the Urgent with Matt Perman

 

 

Lifetime Value and Business Courtesy

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This is a basic marketing principle which Seth Godin summarizes very well. Seems obvious, but it is often overlooked!

If an Apple upgrade breaks your phone and you switch to Android, it costs Apple more than $10,000.

If you switch supermarkets because a clerk was snide with you, it removes $50,000 from the store’s ongoing revenue.

If a kid has a lousy first grade teacher or is bullied throughout middle school, it might decrease his productivity for the rest of us by a million dollars.

Torrents are made of drips.

The short-term impact (plus or minus) of our work or our errors is dwarfed by the long-term effects. Compounded over time, little things become big things.

In other words, courtesy and generosity are not only good for business — they are essential for business when you look at things from the long-term perspective.