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You are here: Home / Archives for 2 - Professional Skills

How to Make Your Website 100 Times Better

November 4, 2010 by Matt Perman

Read this book and do what it says:

Don’t Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition

This book has influenced our thinking on website design and structure at Desiring God more than anything else we have come across.

Filed Under: Web Strategy

How David Beats Goliath

October 19, 2010 by Matt Perman

Malcolm Gladwell’s article How David Beats Goliath is one of the 100 most interesting things I have ever read.

Filed Under: Innovation

Rudy Giuliani on Reading

August 3, 2010 by Matt Perman

From his book Leadership:

I believe that if you read enough about something, you’re going to unravel its mystery, and will ultimately understand the fundamentals in a deeper way than simple observation would provide. Then, if you have an inquiring mind, you can apply yourself to that subject and have success in ways not experienced even by those who have spent much more time on it.

Filed Under: Reading

Goodreads

June 23, 2010 by Matt Perman

Goodreads seems to be worth checking out. It provides an easy, online way to keep track of what you are reading and recommend books to others.

(A recent commenter pointed pointed this out to me — thanks!)

Filed Under: Reading

4 Key Beliefs Regarding Innovation

March 30, 2010 by Matt Perman

In his book FedEx Delivers: How the World’s Leading Shipping Company Keeps Innovating and Outperforming the Competition, Madan Birla states that his experiences “with one of the most innovative companies in the history of free enterprise—FedEx—and my success in helping other companies become truly innovative” has shown him four key things about innovation:

  1. Everyone has the capacity to be creative.
  2. Creativity is a function of the mind and must be understood in the context of a mental model.
  3. Developing creative people (minds) requires the right mental environment (model) and the right leadership practices.
  4. A critical mass of creative people will enable the development of an organization-wide culture of innovation.

Filed Under: Innovation

Scott Berkun on Google's 20% Time

March 29, 2010 by Matt Perman

For his book The Myths of Innovation, Scott Berkun researched lots of mechanisms similar to Google’s 20% time. He summarizes some observations regarding the most common misconceptions of the concept in a helpful post from a few years ago.

Filed Under: Innovation

Creativity and Innovation are Different

March 26, 2010 by Matt Perman

Tom Peters in In Search of Excellence, quoting Theodore Leviit:

The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation.

Creativity is thinking up new things. Innovation is doing new things. . . . A powerful new idea can kick around unused in a company for years, not because its merits are not recognized, but because nobody has assumed the responsibility for converting it from words into action….

If you talk to people who work for you, you’ll discover that there is no shortage of creativity or creative people in American business. The shortage is of innovators.

All too often, people believe that creativity automatically leads to innovation. It doesn’t. . . . The scarce people are the ones who have the know-how, energy, daring, and staying power to implement ideas. . . .

Filed Under: Innovation

Government Health Care and Project Management

March 20, 2010 by Matt Perman

In a recent column on health care, Thomas Sowell writes:

It is not uncommon for patients in those countries to have to wait for months before getting operations that Americans get within weeks, or even days, after being diagnosed with a condition that requires surgery. You can always “bring down the cost of medical care” by having a lower level of quality or availability.

That last sentence is very illuminating. You will notice the same pattern that I blogged on in regard to project management a few weeks ago. In that post, I noted that there are three constraints on anything — cost, quality, and time — and you can have two but not all three. If you need something cheap, then you will either have lower quality or a longer schedule. If you want something fast, you will either have lower quality or higher cost. And so forth.

This reality exists in health care as well as project management; it exists anywhere that you have to utilize resources. So, in regard to health care, Sowell notes that many schemes to “bring down the cost of medical care” do so by decreasing quality or increasing the time it takes to get scheduled for important surgery and care. Yet, these schemes often talk as if there is no trade off.

We ought not talk about these things as though we are operating in an unconstrained world, as though having the government step in will magically result in cheaper health care, with the same standard of quality and the same speediness of implementation.

Now, I do think it is possible for health care to get cheaper while preserving excellent quality and timeliness. We have seen this happen, for example, with computers (and technology in general) — costs have gone down, while quality and performance has gone up, and you don’t have to wait in a breadline to get one.

But how did that happen? Through innovation. The cost of health care can come down — while preserving quality and timeliness — through innovation. The question then becomes: what environment is most conducive to motivating the innovation necessary to do this?

It doesn’t come from the government. Notice, again, the tech industry — it is not governmental controls that led to the creative and risk-taking entrepreneurship behind the creation of Apple, Google, and the thousands of other companies (even Microsoft) that have transformed our lives through technological improvements. Rather, it was the opposite — letting them be free to create, pursue, fail, regroup, and make things happen.

I don’t know why it is so hard to learn this lesson. We see it every day, and now the Internet itself is one of the best examples of it — it is through decentralization that society advances, not centralization of government power over an industry.

The greatest irony is that many of the people who get this when it comes to the tech industry, the Internet, and entrepreneurship fail to see the connection when it comes to every other area — such as taxation and, the main issue here, health care.

Filed Under: Health Care, Project Management

Thomas Edison: Solving the Problem is the Easy Part

March 4, 2010 by Matt Perman

A good post with a letter from Thomas Edison to a young engineer in his company, from the new blog Online MBA.

Filed Under: Innovation

Lessons from Apple on Innovation

March 2, 2010 by Matt Perman

This is from my notes — I think I got these from an article a few years ago:

  1. Innovation can come from without as well as within. Apple’s real skill lies in stitching together its own ideas with technologies from outside and then wrapping the results in elegant software and stylish design. Apple is an orchestrator and integrator of technologies, unafraid to bring in ideas from outside but always adding its own twists. This approach is known as network innovation.
  2. Apple illustrates the importance of designing new products around the needs of the user, not the demands of the technology.
  3. Apple teaches us that smart companies should sometimes ignore what the market says it wants today.
  4. Fail wisely. Learn and try again.

Filed Under: Innovation

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About

What’s Best Next exists to help you achieve greater impact with your time and energy — and in a gospel-centered way.

We help you do work that changes the world. We believe this is possible when you reflect the gospel in your work. So here you’ll find resources and training to help you lead, create, and get things done. To do work that matters, and do it better — for the glory of God and flourishing of society.

We call it gospel-driven productivity, and it’s the path to finding the deepest possible meaning in your work and the path to greatest effectiveness.

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About Matt Perman

Matt Perman started What’s Best Next in 2008 as a blog on God-centered productivity. It has now become an organization dedicated to helping you do work that matters.

Matt is the author of What’s Best Next: How the Gospel Transforms the Way You Get Things Done and a frequent speaker on leadership and productivity from a gospel-driven perspective. He has led the website teams at Desiring God and Made to Flourish, and is now director of career development at The King’s College NYC. He lives in Manhattan.

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