by Matt Perman
A good point from Michael Novak:
Worse still, experience teaches, religious leaders speak inadequately about business — more so than about almost anything else they preach on. Their professional vocabulary, for the most part, so misses the point that it is painful to listen to them….Those whose religious and moral vocation in life is played out in one of the many fields of business get little enough help, then, from those they would normally turn to for instruction.
Let’s change this!
by Matt Perman
The 3 things are:
As a result, most of us need to learn these on our own, on the job. If you really try to figure them out and do them well, it’s a painful process — especially if most of the people you are working with are in the same boat (which, since these things aren’t taught well in school, is usually the case).
There are good seminars and courses and training workshops on each of these areas for those in the workforce, especially if you work at a large corporation. The leadership teaching that is out there is often pretty good, because it emphasizes that leadership is about building people up just as much as making things happen. But even that is less effective without a broad set of foundational knowledge already in place that you can relate it to. If you start learning about leadership, for example, at 28, when you are put in a leadership position in your organization, you are still 14 years behind where you could have been (or 20 years behind). This makes the journey that much harder. Same with learning how to manage your career and manage yourself, even if you encounter the need to learn these much earlier (toward the end of college or shortly after).
I’m not saying that there aren’t excellent leadership opportunities available in the educational system; there are. And, that does a lot of good. (So things aren’t nearly as bad as they could be!) But I’m talking about explicit teaching on what leadership is, how to do it, and so forth, in addition to actual leadership experiences.
This has large costs to us as a society, as so many people end up spinning their wheels trying to figure out what direction to go long-term with their career, trying to figure out how to manage themselves, and learning how to lead that they could have spent actually leading and, in terms of their career management, avoiding some wrong turns.
And it’s not just the education system that has dropped the ball here. Churches have too. Churches are mandated by God to be led well and to develop leaders (that’s the meaning of Isaiah 32:1-8, if you understand it correctly, among other passages). Because of the priesthood of all believers, this means teaching all believers how to lead well, not just those in ministry. Yet, strangely, much of the time the church opposes leadership development because of the notion that it is somehow worldly or unspiritual.
This is a long-term problem. Obviously I have lots of thoughts on how this could be fixed, but this is enough for now.
by Matt Perman
From the latest issue of Fast Company. Here’s the summary:
A treasure trove of unearthed interviews, conducted by the writer who knew him best, reveals how Jobs’s ultimate success at Apple can be traced directly to his so-called wilderness years.
By the way, if you aren’t a subscriber to Fast Company, you need to be. It gives the best insight on the new world of work, and shows how work is not supposed to be boring or constrained.
You won’t regret subscribing, and there’s no excuse not to. And, you need to subscribe to the actual physical magazine, because it is much more fun than just reading it online (and it’s easier to remember, in my view at least). Plus, with any print subscriptions you now get their iPad app so you can read it digitally each month if you prefer.
by Matt Perman
The Institute for Faith, Work, and Economics recently wrote:
On March 14, Greg Smith, an executive director at Goldman Sachs, announced his resignation in the pages of The New York Times. He described a culture that had become “toxic” and outright callous to the interests of the firm’s clients.
The Institute for Faith, Work & Economics (IFWE) saw the news of his resignation as a teaching moment. Without taking sides, we sought to point out the important and often misunderstood difference between greed and legitimate self-interest.
Their visiting scholar, Jay Richards, and Vice President of Economic Initiatives, Anne Bradley, did this in a very helpful and brief op-ed for The Washington Times. Here’s an excerpt:
On Wednesday, Greg Smith, an executive director at Goldman Sachs, announced his resignation in the pages of theNewYorkTimes. His reasoning: The company’s employees and culture have morphed into a gross entity that sidelines the interests of the client in favor of making a quick buck. By his account, Goldman Sachs‘ culture has become “toxic and destructive.” Mr. Smith no longer wants to be associated with the Wall Street giant. “People who care only about making money,” he argues, “will not sustain this firm — or the trust of its clients — for very much longer.”
Amen! To care only about money is not only unbiblical; it is also — contrary to what many people think — out of sync with capitalism. Contrary to the 80’s movie “Wall Street,” greed isn’t good, and never has been. Greed does not drive the free market, but actually ruins it. What drives the free market is legitimate self-interest — which is very different from greed. Richards and Bradley explain:
This paradoxical biblical principle, that self-denial is in our self-interest, is also an important economic principle. The greedy miser who hoards his wealth closes himself off to greater economic gains. And in a free market, the greedy merchant who swindles his customers is not likely to maintain profitability.
On the other hand, if we seek to meet the needs of others – whether we are hedge-fund managers or plumbers – we are likely to reap personal benefit. Great entrepreneurs who risk their wealth, delay their gratification and successfully anticipate the needs of others can become fabulously successful as a result.
This is the beauty of the free market: It harnesses our narrower self-interest for the common good. Markets bring together the most willing suppliers with the most willing demanders, and exchange takes place. You freely pay the grocer for groceries, he freely sells them, and you both end up better off than you were before.
by Matt Perman
Stop Stealing Dreams is Seth Godin’s new free e-book on the world of education. Here’s the description:
The economy has changed, probably forever.
School hasn’t.
School was invented to create a constant stream of compliant factory workers to the growing businesses of the 1900s. It continues to do an excellent job at achieving this goal, but it’s not a goal we need to achieve any longer.
In this 30,000 word manifesto, I imagine a different set of goals and start (I hope) a discussion about how we can reach them. One thing is certain: if we keep doing what we’ve been doing, we’re going to keep getting what we’ve been getting.
Our kids are too important to sacrifice to the status quo.
You can read it at the link above, or access four other versions that Godin lists on the Squidoo page for the book.
by Matt Perman
My friend Lukas Naugle, who is a principal at Marketplace One, has written an excellent, super informative, well reasoned article summarizing some of the main insights he recently gained from reading a few dozen books on faith and work.
It’s called The Faith-Work Frankenstein’s Monster. Here’s the gist:
Those who haven’t gained a full-orbed view of the integration of faith and business are still the majority, and they come in various shapes and sizes. Here are some of the faith-work Frankenstein’s monsters I’ve met, and how to avoid releasing a monster yourself.
And here’s one of the best parts (among many others):
It’s important to affirm that business activity has intrinsic value in God’s world, not just instrumental value. Unfortunately, many faith leaders seem to focus on the instrumental value of business. The boss, the client, the church, and perhaps even the family often can treat the businessperson like a tool. We love to be useful to people, and our instrumentality is meaningful, but it’s not healthy to be a tool. Tools are manipulated, abused, demeaned, and wear out over time. A vision of mere instrumentality often leads to the erosion of meaning and motivation in a person’s work.
If you recognize yourself in one of the “monsters” he describes at the beginning, don’t fear. Keep reading to gain a well-articulated, biblical correction to many approaches to integrating faith and work that have some elements of truth, but ultimately fall short.
by Matt Perman
In the recent meetings with media companies, the Apple executives, including Senior Vice President Eddy Cue, have outlined new ways Apple’s technology could recognize users across phones, tablets and TVs, people familiar with the talks said.
In at least one meeting, Apple described future television technology that would respond to users’ voices and movements, one of the people said. Such technology, which Apple indicated may take longer than some of its other ideas, might allow users to use their voices to search for a show or change channels.
. . . .Apple has worked on technologies for integrating DVR storage and iCloud, its online syncing and storage service, into the device, according to a person briefed on the matter. Such technologies could allow users to watch shows they have saved or purchased on two different devices, like a TV and a computer, without having to buy or record the shows twice.
by Matt Perman
Jesus Christ.
If you want to know how to live as a Christian, what to believe, what to do, what kind of attitude to have, what God is like, or anything else about ultimate things, all you have to do is look at Jesus. He is the foundation, goal, sum, essence, and everything of life and any organization that calls itself Christian.
I know we need to be more specific in our mission statements about what our specific goal is, within this framework.
But my point is that every Christian organization is imitating Jesus in some specific way, seeking to act in his power, and proclaiming his message. So Jesus does sum up what any Christian organization is seeking to do. Anybody should be able to look at what your organization does, then look at the portrait of Jesus in the gospels and epistles, and say “yes, that follows.”
And thus, if you are going to make a mistake in your mission, it’s better to make the mistake of being too broad and high-level, but getting the core (Jesus) right, than being highly specific but leaving the core implicit or assumed.
This is for Christian organizations. Secular organizations, or even businesses run by Christians, do not need to have Jesus in their mission statements explicitly. The “main actor” can be off stage at times, without undermining the fact that everything is about him.
I’m talking specifically about Christian ministries and churches — organizations that exist specifically to proclaim Jesus and make him known. For Christian organizations, Jesus Christ is the sum and substance of the entire mission, and it is right and wise to make that explicit.
by Matt Perman
A good article in the Wall Street Journal on what’s ahead for Virgin Galactic:
By next Christmas the airline mogul could be ferrying paying customers outside the atmosphere — and, later, to the bottom of the ocean.
by Matt Perman
Godin gets this right:
There are a few reasons to tolerate the customer who makes unreasonable demands:
- You promised you would
- She helps you raise your game
- Her word of mouth is very powerful
- The cost of frequently figuring out which customers to fire is too high compared to the cost of putting up with everyone
It’s probably worth firing a customer if:
- He willfully corrupts your systems at a cost to other customers
- Your employees are prevented from doing their best work in the long run
- His word of mouth can’t be changed or doesn’t matter
- He distracts you from delighting customers that are reasonable
In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It’s good for you.