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Defining the Purpose of a Project Expands Options

March 4, 2009 by Matt Perman

In addition to clarifying focus, defining the purpose for a project expands options. This is the opposite of what we might expect — we might expect a clear definition of purpose to be limiting rather than broadening.

And it is limiting in a sense — it directs your thinking and energies towards those things that will produce the outcome you want and away from those things that won’t. But, in doing this, it opens up your sights to a whole host of things that align with our purpose but which you wouldn’t have thought of otherwise. It’s as though the clearing out of options that aren’t aligned with your purpose creates room for a whole host of new things that are aligned with it to “show up.”

Here is how Allen puts it in Getting Things Done (pp 65-66):

Paradoxically, even as purpose brings things into pinpoint focus, it opens up creative thinking about wider possibilities. When you really know the underlying “why” — for the conference, for the staff party, for the elimination of the management position, or for the merger — it expands your thinking about how to make the desired result happen. When people write out their purpose for a project in my seminars, they often claim it’s like a fresh breeze blowing through their  mind, clarifying their vision of what they’re doing.

But your purpose must be clear and specific:

Is your purpose clear and specific enough? If you’re truly experiencing the benefits of a purpose focus — motivation, clarity, decision-making criteria, alignment, and creativity — then your purpose probably is specific enough.

But many “purpose statements” are too vague to produce such results. “To have a good department,” for example, might be too broad a goal. After all, what constitutes a “good department”? Is it a group of people who are highly motivated, collaborating in healthy ways, and taking initiative? Or is it a department that comes in under budget?

In other words, if you don’t really know when you’ve met your purpose or when you’re off track, you don’t have a viable directive. The question “How will I know when this is off-purpose?” must have a clear answer.

In sum: Defining your purpose expands options, along with providing motivation, clarity, decision-making criteria, and alignment. But your purpose must be clear and specific. You know if your purpose is specific enough if you can clearly tell from it not just when you are on-purpose, but when you are off-purpose.

Filed Under: Project Planning

Kindle on the iPhone

March 4, 2009 by Matt Perman

From the Tools of Change for Publishing blog:

Users of the iPhone and iPod Touch can now tap into Amazon’s Kindle store with the free Kindle for iPhone application. From The New York Times:

“The move comes a week after Amazon started shipping the updated version of its Kindle reading device. It signals that the company may be more interested in becoming the pre-eminent retailer of e-books than in being the top manufacturer of reading devices.”

Amazon is positioning the iPhone app as a gap filler: nibble on book content while waiting at the airport, in line, at a restaurant, etc., but settle in for deep reading with the original Kindle (or, presumably, the printed edition). Toward that end, the Times says Amazon is using a bookmark feature that keeps a reader’s spot as they switch devices.

For those interested in the Kindle 2, you can also see the Kindle 2 here.

Filed Under: Technology

Managing Virtual Teams Effectively

March 3, 2009 by Matt Perman

Patrick Lencioni has a helpful article this month on managing virtual teams.

He makes three main points:

  1. Do not underestimate the challenge of being remote
  2. Know how not to waste the time you do spend together in person
  3. Master the conference call.

Filed Under: 4 - Management, Remote Working

More Productivity Lessons from Taco Bell

February 26, 2009 by Matt Perman

I blogged a few weeks ago on what Taco Bell teaches us about how to define and manage your next actions. Here’s another lesson from Taco Bell.

When you get up to the cash register (whether at Taco Bell or any fast food restaurant), it is interesting to note that the person taking your order and the person making your food are different.

Why is that relevant? Because if the same person had to do both, it would slow everything down. You would have to wait twice as long to get your food (probably longer, due to the costs of switch tasking), and the line would grow — frustrating everyone.

Here’s the problem: When it comes to productivity, most of us are both cashier and chef. We both have to receive and process the new input (cashier) and produce the results (chef). The time spent capturing and processing new input takes time away from delivering results. Sometimes, this can be substantial.

In fact, the amount of time that processing new input takes away from delivering results is larger than simply the time it takes to do the processing. The switch in mindsets from handling new stuff to focusing on delivering results creates a cost of its own. This can be minimized by making sure that you process new input in batches rather than continuously throughout the day. But it cannot be removed entirely.

What’s the solution? Unfortunately, I don’t have a complete one yet. There may not be one. Proper use of an assistant, for those fortunate enough to have one, is part of the answer but cannot solve the whole story. Batching the processing task is another, but again that is not a complete solution. Having an effective system in place and being efficient with it is a third component. But again, none of these totally solve the issue: the time (and energy — that’s huge) that you have to deliver results is decreased by the amount of time that you have to spend processing new input.

Maybe a skillful application of these three partial solutions is the best we can do. What are your thoughts?

In the meantime, if you need inspiration, just take a trip to Taco Bell.

Filed Under: Workflow

Using Jott to Send Emails Without Email

February 25, 2009 by Matt Perman

This is an interesting use of Jott I’ve just discovered, and which got me to sign up for their paid monthly plan (Jott used to be free, but now it isn’t).

Here’s a summary of what Jott is: Jott allows you to call a number to leave a note for yourself. The system then converts the message to text and emails it to you. You can then read your message in the email, or click to listen to it from the email as well. It is a good “capture” tool for when you are on the go or not in a place where you could write something down or enter it directly into your computer.

Jott also allows you to add additional people, so that instead of just being able to jott yourself, you can also jott the people you add. So, for example, if you have an assistant you can jott that person various to-do items that come up during the day, and she/he will receive them by email.

Now, following from that, here is the interesting use: You don’t have to limit your thinking with it to simply sending yourself and others to-do items. You can also use it as a simple and convenient method for sending just regular emails, without having to type them in your email client. This can be useful when you’re on the go, but more than that can be a way to save time — instead of writing out an email, you can just speak it into Jott and let Jott do the rest.

Another benefit is this: As I discuss elsewhere, I recommend that when you are giving focused time to a project, you focus on that project entirely and shut down your email. But sometimes, the course of your work on the project will require you to send an email — which means you’ll be opening up your email client and risk getting side tracked into handling all of your email when you intent was just to send one. Jott is a solution to this: you can now still send that email, without having to open up your email program at all.

One nuance: It could turn out to be the case that people don’t generally like receiving “voice to text” emails (although the transcription is really good, and the ability to listen may add a good personal touch). If so, then it might be good to limit this use simply to your immediate team members where everyone sees and likes the efficiency this creates for the common workflow.

OK, two nuances: Since this makes it even easier to send email, it’s possible that the result could easily be that you begin sending out an even greater proliferation of email. So it would be a good idea to be aware of that so that you don’t end up sending more email simply because it’s easier.

Filed Under: Email

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What’s Best Next exists to help you achieve greater impact with your time and energy — and in a gospel-centered way.

We help you do work that changes the world. We believe this is possible when you reflect the gospel in your work. So here you’ll find resources and training to help you lead, create, and get things done. To do work that matters, and do it better — for the glory of God and flourishing of society.

We call it gospel-driven productivity, and it’s the path to finding the deepest possible meaning in your work and the path to greatest effectiveness.

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About Matt Perman

Matt Perman started What’s Best Next in 2008 as a blog on God-centered productivity. It has now become an organization dedicated to helping you do work that matters.

Matt is the author of What’s Best Next: How the Gospel Transforms the Way You Get Things Done and a frequent speaker on leadership and productivity from a gospel-driven perspective. He has led the website teams at Desiring God and Made to Flourish, and is now director of career development at The King’s College NYC. He lives in Manhattan.

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3 Questions on Productivity
How to Get Your Email Inbox to Zero Every Day
Productivity is Really About Good Works
Management in Light of the Supremacy of God
The Resolutions of Jonathan Edwards in Categories
Business: A Sequel to the Parable of the Good Samaritan
How Do You Love Your Neighbor at Work?

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