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How to Know if Your Planning System is Usable

December 16, 2008 by Matt Perman

I am always tweaking and updating the approach I take to planning and GTD. It is of utmost importance to me that my system be easy to use. If it’s not easy to use, it’s going to take away time that should be going to execution. And, it creates drag.

Here’s my criteria for determining if my approach to managing projects and actions and so forth is simple enough: When my son is 10 years old (right now he’s 6), will he be able to use a reduced form of my system to get things done (homework, etc.)? If not, it’s not simple enough.

That’s one of my guiding principles as I continually seek to refine and improve upon my methods for getting things done most effectively.

Right now, I’m thinking through ways to make the GTD contexts more effective. For example, “@errands” and “@agendas” work like a charm.

But I typically find “@phone” to simply be an excuse to put off making phone calls that are going to take up more than a small amount of time. Further, I always have my phone with me, and segmenting actions into a context doesn’t seem as valuable when you are always in that context. Likewise, “@computer” isn’t super helpful to me, because so many things fall under that context, and I almost always have my computer with me as well.

So that’s a key issue I’m thinking through again right now. I hope to come up with something that will be powerful enough for adults in high-stress, demanding situations and yet simple enough for my son when he is ten.

If you have some innovations here that you’ve found promising, please send them my way. I’ve been trying out various ideas for a while, and hearing what some of you have done would be really helpful to add to the mix.

Filed Under: Workflow

When You Can't Get Your Email Done: Get Up Earlier

December 15, 2008 by Matt Perman

My standard practice is to clear out my inbox as one of the first tasks in my daily routine, first thing in the morning.

Today I started at 7:30 and then had some appointments start at 9:00. I wasn’t able to get through all of my email. I think I will be able to make some time later this afternoon to get the rest of it taken care of, but by then there will be a lot of new messages.

I prefer to get all of it taken care of right at the beginning of the day, and then maybe continue zeroing out new email every hour or every four hours. This always works best when at the very first round, first thing in the morning, you can get everything dealt with.

So what do you do when you aren’t able to get through everything the first time? You need to get up earlier.

Sometimes you do need to do seasons where you have to let things build up in the working folders, as I’ve blogged on previously. And sometimes you need to take “email vacations,” as I’ve also blogged on.

But as a standard practice, which is my plan for this week and most weeks, you need to zero out your inbox every morning at least — without having anything leftover for later in the day (except new stuff that comes). When the time that takes doesn’t fit, get up earlier.

You have to deal with those emails at some point. Whether you deal with them now or in three days, they are going to take the same amount of time (nuance: though sometimes email creates more email, which is the rationale behind email vacations).

The other thing you can do is implement strategies to reduce your email volume (discussed in How To Get People to Send You Less Email). But if you are going to be keeping up with your email, at root one of the basic things you need to do is make time for it.

Filed Under: Daily Planning

On Layoffs

December 12, 2008 by Matt Perman

Tim Sanders has a great post from the other day called Layoffs: Unless Required for Survival, a Horrible Act.

I chickened out in titling my post here, opting for the ultra-safe “On Layoffs” because I have some more thinking to finalize in my mind on this subject. But Sander’s post is excellent. Here is the bulk of it:

I think it’s socially irresponsible to hire too many people during good times, only to lay them off when the business cycle goes South.  It happens all the time, I’ve seen it firsthand.  Today, many firms use layoffs as a way of telling Wall Street that they are being responsible – and frequently they get a short lived bounce in the stock price.  Note the phrase ‘short lived’.

In my view, socially responsible companies don’t need layoffs when they are still viable or making money. It is not an expense reduction strategy with an upside.  It should be a strategy of last resort, recognizing the pain and suffering that layoffs bring to its victims.

I would only want to add that lay-offs may also be necessary if a business legitimately needs to “prune” because of an intentional, well-conceived change in strategy and the way they are doing business.

But the fundamental point remains: It is really, really bad practice to hire too many people simply because “times are good.” You shouldn’t let your hiring — or spending — be dictated simply by the fact that resources are abundant.

This point is worth emphasizing in relation to expenditures especially: If something is a wasteful expenditure in bad times, it is probably also a wasteful expenditure in good times. Good times do not make wasteful expenditures less wasteful. There are no times for wasteful expenditures. This is not only right in itself, but if this were implemented more, there would be less need to cut expenses and lay people off when times get rough.

But the corollary of this is just as important to me (more important): If an expense or program is strategic, it is worth continuing in lean times just as much as in abundant times. Some things that are often viewed as “nice but not necessary if times get tough” are often in fact critical to long-term growth and success. Lean times should not be a justification for short-sighted cost-cutting. The book Profitable Growth Is Everyone’s Business: 10 Tools You Can Use Monday Morning does an excellent job making this point, especially in relation to marketing and promotion.

But there is a nuance here to my above comments. There are many more good and important things to do than there are resources. So sometimes good ideas cannot implemented because of real financial constraints. But then when the economy is doing well, the opportunity is created to do some of those things that could not have been afforded in leaner times. If those things can’t gain sustainable traction before a recession hits, sometimes there is no choice but to scale them back (unfortunately).

So I do believe that there are expenses that should be undertaken in good times that wouldn’t have been undertaken in leaner times. But the ultimate principle remains: Wasteful spending, or unnecessary hiring, is not justified simply because times are good. Likewise, don’t cut strategic, effective spending and strategic positions because times are tough.

The initiatives that are right to do are usually right in lean times as well as good times (see above paragraph for the nuances), and the initiatives and expenses that are ineffective to do are the wrong thing to do whether times are lean or abundant.

In good times, make decisions that can withstand the bad times; in bad times, don’t make decisions that you will regret when things recover — they will, in fact, likely delay your recovery and position you poorly when things do turn.

Update: Also see my post “Employees Are Not Overhead.”

Filed Under: c Strategy, Firing

New GTD Paper Planner Now Available

December 11, 2008 by Matt Perman

While I recommend going fully digital with your planning, some folks might still prefer to be paper-based.

For those of you who work best that way, the first ever paper planner structured for GTD implementation has now been released from the David Allen Company.

Here’s what they have to say about it:

Introducing the first paper planner embedded with GTD intelligence. The GTD Coordinator. Inside you’ll find tabs and pages categorized to fit the GTD methodology, education on the principles and best practices of GTD, calendar pages, and how-to sample pages to assist you in creating the most effective and usable planner to meet your individaul style and needs.

It looks like it has these sections, based on the website description:

  • Notes/In
  • Calendar
  • Action Lists
  • Agendas
  • Projects/Goals
  • Project Plans/Notes
  • Reference/Misc.
  • Contacts

That organization should be helpful. However, here are a few things I would change. First, I would not have a section with “miscellaneous” in the title. I don’t believe miscellaneous is a helpful category (just like I don’t believe in junk drawers — there are no junk drawers in our house). The concept of “reference” is fully accurate in itself for the name of this tab.

Second, I would have “projects” and “goals” be different tabs, because projects and goals are different.

Third, I would not have a separate section for project plans. Instead, project plans should be integrated right in with the projects list. In other words, you should put your project plan sheets right after the project list in the “projects” tab. Goal plans should be handled this way as well in the “goals” section.

Fourth, I would consider not having an “agendas” tab, because agendas are really a type of action list, which already has a tab. However, I do see value in having agendas out separately (there is a whole lot more that could be said here), so I don’t lean too strongly in that direction.

Back when I used a paper planner, these are the tabs I created:

  • Calendar
  • In/Notes
  • Actions
  • Projects
  • Goals
  • Mission
  • Operations
  • Reference
  • Contacts

The website points out that the GTD Coordinator is still in beta, so if you do purchase it your feedback would probably be appreciated as they create the final version of the product. It looks like it has the potential to be a very useful productivity tool for those that are paper-based.

Filed Under: 1 - Productivity

Top Productivity Tips

December 9, 2008 by Matt Perman

There are dozens of points that could rightly be classified as “top productivity tips.”

Here are 6 that are worth highlighting, which for a time I kept on a checklist in the back of my planner (back before going fully digital; I added number 5 just now to expand on the main intention behind point 4):

  1. Rise early
  2. Start with the most important tasks
  3. Do not multi-task (unless the nature of the task is to multi-task)
  4. Prevent interruptions (but make time for people)
  5. Organize your time into the largest continuous blocks possible
  6. Actually do what you need to do

What would your top tips be?

Filed Under: 1 - Productivity

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About

What’s Best Next exists to help you achieve greater impact with your time and energy — and in a gospel-centered way.

We help you do work that changes the world. We believe this is possible when you reflect the gospel in your work. So here you’ll find resources and training to help you lead, create, and get things done. To do work that matters, and do it better — for the glory of God and flourishing of society.

We call it gospel-driven productivity, and it’s the path to finding the deepest possible meaning in your work and the path to greatest effectiveness.

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About Matt Perman

Matt Perman started What’s Best Next in 2008 as a blog on God-centered productivity. It has now become an organization dedicated to helping you do work that matters.

Matt is the author of What’s Best Next: How the Gospel Transforms the Way You Get Things Done and a frequent speaker on leadership and productivity from a gospel-driven perspective. He has led the website teams at Desiring God and Made to Flourish, and is now director of career development at The King’s College NYC. He lives in Manhattan.

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3 Questions on Productivity
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