From Lencioni’s book The Four Obsessions of an Extraordinary Executive:
A group’s cohesiveness has far more impact on its success than its collective level of experience or knowledge. Teams filled with industry luminaries have been unable to compete with less experienced and relatively unknown teams that were able to create environments of trust and passion.
Cohesiveness at the executive level is the single greatest indicator of future success that any organization can achieve.
Patrick Lencioni has written many wise and sensible books on leading organizations, such as The Five Dysfunctions of a Team. His main focus is “organizational health.”
“Organizational health” is a low-cost, high-impact investment to make in your organization. It should be a priority during all times, not just during a recession. But during a recession, when there are possibly less opportunities pulling you in so many directions, you (perhaps) have a unique opportunity to give it more undivided attention.
Lencioni makes this point in his latest newsletter, “The ‘Down Economy’ Bandwagon“:
… use this time to invest in your organization’s future, especially when the investment is not a financial one.
The best place for an investment right now is in the general health of an organization. I’m talking mostly about improving the functioning of the executive team, and their clarification of and recommitment to the organization’s values and purpose. Doing this will require a little time and energy, but very little money. And it will yield significant returns now, and even more when the economy rebounds.
I got into Lencioni’s books about a year ago and have found his thinking to be among the most wise and useful out there on how to manage an organization well. He doesn’t give mainly “business thinking.” His thinking is useful to businesses, but it stems from broader principles that pertain to things like working well in working well in teams, managing people humanely, making jobs menaingful, and creating healthy organizations. In other words, his thinking is useful across all types of organizations — including families.
To flesh out the meaning of organizational health, I recently took notes over his book The Four Obsessions of an Extraordinary Executive, which focuses most directly on this topic.
He points out that organizational health is perhaps the key competitive advantage for any organization:
Organizational health is one competitive advantage that is available to any company that wants it, yet it is largely ignored. And, it is highly sustainable because it is not based on information or intellectual property. It should occupy a lot of time and attention of extraordinary executives (139).
What is a healthy organization?
A healthy organization is one that has less politics and confusion, higher morale and productivity, lower unwanted turnover, and lower recruiting costs than an unhealthy one (140).
How do you create a healthy organization?
The first step in making it happen is to realize that, like so many other aspects of success, it is simple in theory but difficult to put into practice. Requires high levels of commitment, courage, and consistency. Does not require complex thinking and analysis—and that is crucial. The second step is to master the fundamental disciplines and put them into practice on a daily basis. That’s what the rest of the book is about (140).
The fundamental disciplines or organizational health that Lencioni mentions are:
- Build and maintain a cohesive leadership team
- Create organizational clarity
- Over-communicate organizational clarity
- Reinforce organizational clarity through human systems
I hope to do more posts on organizational health in the future. Also, for more on this I would highly recommend The Four Obsessions of an Extraordinary Executive.
Very helpful and very wise:
(HT: DG)
Here is the video (part 1) of Bush’s farewell address:
httpv://www.youtube.com/watch?v=fbZRh1aR_TM
I would recommend most of all, however, watching Reagan’s farewell address from 1989. (For some reason, the video will not embed. But you can watch it directly from YouTube.)
Fast Company reports that Wireless Electricity is Here (Seriously). That’s … incredible.
After more than 100 years of dashed hopes, several companies are coming to market with technologies that can safely transmit power through the air — a breakthrough that portends the literal and figurative untethering of our electronic age. Until this development, after all, the phrase “mobile electronics” has been a lie: How portable is your laptop if it has to feed every four hours, like an embryo, through a cord? How mobile is your phone if it shuts down after too long away from a plug? And how flexible is your business if your production area can’t shift because you can’t move the ceiling lights?
As the article mentions, the physics of how to do this has been understood for a while. But the ability to do this in a way that works well and is useful has not existed before. There are about three different approaches coming to market. Here’s how one of them works:
A powered coil inside that pad creates a magnetic field, which as Faraday predicted, induces current to flow through a small secondary coil that’s built into any portable device, such as a flashlight, a phone, or a BlackBerry. The electrical current that then flows in that secondary coil charges the device’s onboard rechargeable battery. (That iPhone in your pocket has yet to be outfitted with this tiny coil, but, as we’ll see, a number of companies are about to introduce products that are.)
For more detail, here’s a helpful summary from an article at Popular Science:
Scientists have known for nearly two centuries how to transmit electricity without wires, and the phenomenon has been demonstrated several times before. But it wasn’t until the rise of personal electronic devices that the demand for wireless power materialized. In the past few years, at least three companies have debuted prototypes of wireless power devices, though their distance range is relatively limited [see “Power Brokers,” next page]. Then last year, a team at the Massachusetts Institute of Technology set the stage for wireless power that works from across a room.
The key to wireless power is resonance. Think of a wineglass that shatters when an opera singer hits just the right note. When the voice matches the glass’s resonant frequency—the tone you hear when you tap the glass—the glass efficiently absorbs the singer’s energy and cracks. Using magnetic induction and two identical copper coils that resonate at the same frequency, the MIT scientists successfully powered a 60-watt lightbulb from a power source seven feet away. The team called their invention WiTricity, short for “wireless electricity.” Next up: sending the juice even farther and more efficiently.
You can also read more on wireless electricity at Wikipedia.
Lifehacker has a good interview with David Allen about his new book, Making It All Work: Winning at the Game of Work and Business of Life.
This was an especially interesting question:
Lifehacker: In your one-on-one training sessions, and in feedback from customers, where do you believe most folks fall off the GTD wagon? Is it a behavioral and discipline concern, or just a failure of focus over distractions?
DA: Most folks don’t take the GTD tools far enough to really get the benefits. They don’t really do a thorough and consistent mind sweep, externalizing all of their commitments into a system they trust. Then they don’t review their commitments (calendar, projects list, next actions for each project) often enough to build the trust that they’re doing what’s most important at any given time. They therefore still trust their psyche more than their system, which makes system maintenance more trouble than it pays off.
Read the whole thing.
(HT: Vitamin Z)
For the last several years, I’ve been a subscriber to Audio-Tech Business Book Summaries. Each month, you get two summaries of some of the most important and latest business books. The summaries come in both audio form (either CD or, I think, MP3 download) and in written transcripts (by email).
Each summary is about 45 minutes, and they actually summarize the content very, very well. So for a time investment of about 1.5 hours per month, you can keep up with 24 business books per year.
This post is not an advertisement — nobody asked me to write this. I have simply found this to be a helpful tool which some of you might be interested in exploring. I think the cost is about $150/year.
One point to keep in mind: Don’t expect to fully absorb the content in only 1.5 hours a month. If you want to truly think over and remember the content, it will take additional review of the transcripts and just plain reflecting on the content. I view this program as a way to stay briefed on new books, and then go deeper on the few that seem most useful.
Here’s a summary from their site:
Audio-Tech Business Book Summaries are carefully written summations of the best business books published each year. They are recorded on audio CDs or cassettes, plus word-for-word e-transcripts.
Each audio summary is 45 minutes in length, much shorter than the average of 10 to 15 hours required to thoroughly read and comprehend most truly important business books. They enable subscribers to turn the “downtime” of commuting, travel or exercise, into profitable “uptime.” A subscription to Business Book Summaries is a productive alternative to the radio or cellular phone.
The 24 books summarized each year are selected by our Editorial Board from nearly 3,000 new titles examined. The Audio-Tech Editorial Board is composed of Harvard Business School Graduates, Fortune 500 senior executives and internationally known management consultants. Each is an expert in one or more of the subject areas we cover.
Our professional writers and editors carefully summarize the books under the watchful eyes of Editorial Board Members.
Last of all, here’s a business idea for anyone so inclined: This would be a good thing to do for the latest books in Christian publishing. I bet a lot of pastors and people in ministry would appreciate being able to keep up with about 2 books a month through well-done audio and written summaries. The business model for such a company would not be hard to spell out.
But the books chosen for summarizing would need to be good. None of that fluffy, boring, useless stuff that so often finds its way into Christian bookstores. Also, I would recommend not limiting the summaries to new books. It would be helpful maybe for 1 of the summaries each month to be new, and 1 of the summaries to be a solid, classic work from church history (Edwards, Luther, Owen, Augustine, etc.), as well as more recent classics such as Packer’s Knowing God.
Many people subscribe to blogs in feed readers, where they can stay up to date with everything in one place. But there are also many people who don’t do that.
For those who use a reader, you can easily subscribe by clicking on the RSS icon up in your address bar or on this link.
If you don’t use a reader, there is still a very easy way for you to keep up with this blog. You can subscribe by email. Just click that link to sign up. Then, each morning the posts from the previous day will be delivered right to your inbox.
And if you don’t use an RSS reader but want to get started with one, Abraham Piper has a very helpful post on how to do that called What is RSS? A Step-by-Step Guide to Google Reader. He writes: “If you follow these instructions, you will be subscribed to your favorite sites and already saving time by the end of this article.”
On Friday I posted that the essence of what a leader does is rally people to a better future.
Understood in that way, does your organization have leaders?
If not, what should you be doing about it?