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You are here: Home / Archives for Matt Perman

Government Health Care and Project Management

March 20, 2010 by Matt Perman

In a recent column on health care, Thomas Sowell writes:

It is not uncommon for patients in those countries to have to wait for months before getting operations that Americans get within weeks, or even days, after being diagnosed with a condition that requires surgery. You can always “bring down the cost of medical care” by having a lower level of quality or availability.

That last sentence is very illuminating. You will notice the same pattern that I blogged on in regard to project management a few weeks ago. In that post, I noted that there are three constraints on anything — cost, quality, and time — and you can have two but not all three. If you need something cheap, then you will either have lower quality or a longer schedule. If you want something fast, you will either have lower quality or higher cost. And so forth.

This reality exists in health care as well as project management; it exists anywhere that you have to utilize resources. So, in regard to health care, Sowell notes that many schemes to “bring down the cost of medical care” do so by decreasing quality or increasing the time it takes to get scheduled for important surgery and care. Yet, these schemes often talk as if there is no trade off.

We ought not talk about these things as though we are operating in an unconstrained world, as though having the government step in will magically result in cheaper health care, with the same standard of quality and the same speediness of implementation.

Now, I do think it is possible for health care to get cheaper while preserving excellent quality and timeliness. We have seen this happen, for example, with computers (and technology in general) — costs have gone down, while quality and performance has gone up, and you don’t have to wait in a breadline to get one.

But how did that happen? Through innovation. The cost of health care can come down — while preserving quality and timeliness — through innovation. The question then becomes: what environment is most conducive to motivating the innovation necessary to do this?

It doesn’t come from the government. Notice, again, the tech industry — it is not governmental controls that led to the creative and risk-taking entrepreneurship behind the creation of Apple, Google, and the thousands of other companies (even Microsoft) that have transformed our lives through technological improvements. Rather, it was the opposite — letting them be free to create, pursue, fail, regroup, and make things happen.

I don’t know why it is so hard to learn this lesson. We see it every day, and now the Internet itself is one of the best examples of it — it is through decentralization that society advances, not centralization of government power over an industry.

The greatest irony is that many of the people who get this when it comes to the tech industry, the Internet, and entrepreneurship fail to see the connection when it comes to every other area — such as taxation and, the main issue here, health care.

Filed Under: Health Care, Project Management

Using Email Intervals to Save Your Sanity

March 19, 2010 by Matt Perman

Mike Anderson has a good post from a while back on how email intervals can save you from insanity. He gives good advice with some unique twists. Also, his statement of the problem is great:

Prob­lem: Email is unre­lent­ing, and when you tend to your inbox—people just reply back to you more quickly. Email will take over your life if you let it. Here’s how I fought back.

Filed Under: Email

Get in the Zone Through Time Blocking

March 19, 2010 by Matt Perman

Another Fast Company column by Gina Trapani. Here are the first two paragraphs:

In an interruption-driven culture, it’s too easy to let everyone else decide where your attention goes and how to spend your next 10 minutes. If you jump every time your phone rings, a new email arrives, your Blackberry buzzes, or someone stops by your desk, you’re undermining your most important work and costing your company money. A recent study shows that unnecessary interruptions costs the U.S. economy $650 billion dollars in lost productivity per year.

Being available to your boss and co-workers is part of your job. But the most creative and important work you do requires total focus and attention for an extended period of time. Your brain needs at least 15 minutes of uninterrupted time to dive in, concentrate on one thing, and get into the zone where you’re truly focused and doing your best work. Time blocking is a technique that sets the stage for that to happen.

Filed Under: Managing Focus, Scheduling

Stop Multitasking and Start Doing One Thing Well

March 19, 2010 by Matt Perman

Gina Trapani, founding editor of Lifehacker, has a recent column in Fast Company on multitasking.

Filed Under: Multi-tasking

ESV on iPhone Now Available

March 18, 2010 by Matt Perman

From the Crossway blog:

For the first time, read the ESV Bible on your iPhone or iPod Touch, with or without an internet connection — for free. Record your own notes, highlight verses, save favorites, and share with friends. Please take a look at the ESV App and tell us what you think.

Filed Under: Technology

How Magazines Will be Transformed

March 18, 2010 by Matt Perman

Wired has a very good video showing how their magazine will operate on the iPad. This finally seems to provide an electronic experience that is overall better and easier than reading the printed version:

Josh Sowin rightly observes: “This is really exciting from a design & reading standpoint. It will be the experience of reading a magazine, but with the interactivity of the web. It’s going to be a really fun decade.”

(HT: Josh Sowin)

Filed Under: Publishing, Technology

5 Reasons Companies Should Not Block Access to Social Networks

March 18, 2010 by Matt Perman

A good, brief article in Advertising Age that argues that “collaboration can increase productivity and resistance is futile.” The five points are:

  1. Resistance is futile
  2. Don’t assume people won’t find other ways to waste time
  3. Social networks can actually make workers more productive
  4. You’ll miss great ideas
  5. Employees are much more trustworthy than companies think

Point five is absolutely critical  — employees can be trusted. And trusting employees leads to higher performance. She adds: “If you can’t trust your employees, you have one of two problems: You are hiring the wrong people or you are not properly training the people you hire.”

Also, I think that point five overcomes point two — if you hire good people, they won’t waste time. Or, perhaps better, they will only waste time when doing so will lead to greater productivity overall.

Filed Under: 4 - Management, Social Media

Advice for Every Airline, Except Southwest and Perhaps One or Two Others

March 18, 2010 by Matt Perman

Filed Under: Business

John Calvin on the Common Good

March 18, 2010 by Matt Perman

“It is an error to think that those who flee worldly affairs and engage in contemplation are leading an angelic life… We know that men were created to busy themselves with labor and that no sacrifice is more pleasing to God than when each one attends to his calling and studies well to live for the common good.” John Calvin

Filed Under: Vocation

Getting Things Done Quick Review and Summary

March 8, 2010 by Matt Perman

Drew Buell has posted a good, brief review of Getting Things Done, which summarizes the system into four very good points.

Filed Under: GTD

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About

What’s Best Next exists to help you achieve greater impact with your time and energy — and in a gospel-centered way.

We help you do work that changes the world. We believe this is possible when you reflect the gospel in your work. So here you’ll find resources and training to help you lead, create, and get things done. To do work that matters, and do it better — for the glory of God and flourishing of society.

We call it gospel-driven productivity, and it’s the path to finding the deepest possible meaning in your work and the path to greatest effectiveness.

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About Matt Perman

Matt Perman started What’s Best Next in 2008 as a blog on God-centered productivity. It has now become an organization dedicated to helping you do work that matters.

Matt is the author of What’s Best Next: How the Gospel Transforms the Way You Get Things Done and a frequent speaker on leadership and productivity from a gospel-driven perspective. He has led the website teams at Desiring God and Made to Flourish, and is now director of career development at The King’s College NYC. He lives in Manhattan.

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3 Questions on Productivity
How to Get Your Email Inbox to Zero Every Day
Productivity is Really About Good Works
Management in Light of the Supremacy of God
The Resolutions of Jonathan Edwards in Categories
Business: A Sequel to the Parable of the Good Samaritan
How Do You Love Your Neighbor at Work?

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