Comments on: When Rules Go Bad: An Example

By: Christopher Misiano

Christopher Misiano — Thu, 26 Nov 2009 02:19:51 +0000

Great post- there are so many helpful nuggets in here. I enjoy it when you write these longer posts- thank you.

By: Steve Wilson

Steve Wilson — Wed, 25 Nov 2009 18:47:55 +0000

Ha ha,

This reminds me of the time I went to a hotel on the beach in Costa Rica. The sign over the front desk said, “No shirt, no shoes..” and I started thinking, oh no, more rules. But the last words were, “no problem.”

By: Jeffrey J. Stables

Jeffrey J. Stables — Wed, 25 Nov 2009 17:44:12 +0000

I wonder if she would have sold you a shirt.

Also, it’s possible that her motivation wasn’t to avoid being fired for breaking that rule, but that was simply the most concise and final way to explain to you that she wasn’t going to break the rule.

By: Chris

Chris — Wed, 25 Nov 2009 12:24:23 +0000

One rule that really bothered me lately (more than it should have probably) was Michael’s policy of not taking coupons on books. I picked up a craft kit that came packed on top of a spiral bound book of instructions. The only difference between the craft kits they were selling in boxes and the craft kit that I bought was that the instruction book was inside a box on the others.

I don’t have a problem with them not taking coupons on books, but to me, the item I was buying was not a book. They were adamant, though.