Ten Dimensions of Great Customer Service

A good list from BNet.

November 18, 2009 | Filed Under Management | 1 Comment

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One Response to “Ten Dimensions of Great Customer Service”

Chris on November 19th, 2009 1:44 am

This week I’m especially appreciative of number 7 on the list.

I’m surprised that this one wasn’t mentioned:
When offering customers automated phone options, be sure that one of the options is to talk to a live person!

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About Matt Perman

Follower of Christ. Husband of one, father of three. Former director of strategy at Desiring God. This blog exists to help equip Christians in good works, because that's what productivity is really about.

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