Email Etiquette

Zach Nielson recently had a helpful post on using email well. Most of the points go to the issue of what I would call “email etiquette.” Some of the best tips are: “don’t confront people over email,” “work to have a balance between email and personal contact,” “learn people’s style,” and “hesitate before hitting reply all.”

Most important: When sending to a large group, use blind copy.

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November 12, 2008 | Filed Under Email | 4 Comments 

Comments

4 Responses to “Email Etiquette”

  1. Brian on November 12th, 2008 10:13 am

    How does one blind copy? (if it matters: my personal email is Gmail, but we use Novell GroupWise 7.0 at work)

  2. Matt on November 12th, 2008 12:08 pm

    Brian: Great question. In most applications there is a setting or such that you need to adjust to make the blind copy field appear. I’m not familiar with Novell GroupWise, but there’s probably a setting in there that will do the trick.

    In Gmail, you’ll see an “Add BCC” link just beneath the “To” field. Put the addresses that you want blind copied in there.

    When sending a message where I blind copy all recipients, I usually put my own email address in the “To” field so that there is something in there.

  3. Brian on November 12th, 2008 12:22 pm

    Thanks- quite helpful.

  4. money-saving-tips on April 27th, 2009 3:30 am

    Right on !! Damn I’m getting addicted to your blog :)

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